House rules
Short, clear and with no small print. Stick to these points and you will have a relaxed stay with us.
Quiet hours
Our buildings have neighbours who get up early. Between 10 pm and 7 am, and on Sundays and public holidays, please keep noise to a normal indoor level. Parties and events are not permitted in any of the apartments.
Number of guests
Only the people named at the time of booking may stay overnight in the apartment. Daytime visitors are fine; overnight guests only by prior arrangement.
Smoking
All apartments are non-smoking, and that includes e-cigarettes. Smoking is allowed on the balcony or outside the building, provided neighbours are not disturbed. If you smoke inside the apartment, we will charge for a special clean.
Pets
Pets are welcome by prior arrangement. Please ask before booking. We charge a flat fee for bringing a pet, which we will tell you in advance.
Kitchen and laundry
Cooking is very much encouraged. All we ask is that you do not leave used dishes behind and that you empty the dishwasher before you leave. You are free to use the washing machine and dryer.
Waste
Please separate waste into general waste, paper, packaging and glass. Where to find the bins is explained in the arrival information.
Heating and airing
Please air the rooms briefly and fully rather than leaving windows tilted open, especially in the colder months. It keeps the apartment dry and the running costs sensible.
Damage
Things break sometimes, that is normal. Just let us know as soon as it happens – then we can sort it out before the next guest arrives. It only becomes awkward if we have to discover it ourselves.
Keys and access
Your access code is personal and not meant to be shared. Please do not pass access details on to third parties, and tell us immediately if they are lost or shared.
Departure
Before you leave, please: wash up or load the dishwasher, take out the rubbish, close the windows, turn the heating down and pull the door shut behind you. That is all you need to do – the cleaning is on us.
If something comes up
Give us a call: +49 176 44503334. Evenings too, and even if it is only something small.